Modul 1 (Course 1-3)

Course 1	Airline Reservation I	30 timer
Course 2	Airline Reservation II	20 timer
Course 3	Fares & Ticketing	20 timer

Course 1 Airline Reservation I

• Introduction to Amadeus
• Sign In/Sign Out, Work areas, HELP system
• PNR elements
• Flight availability, Timetables, To Book/Cancel/Rebook flights
• Caclulator/Calendar/Clock functions
• Change/Cancel Seating elements
• Currency conversion
• Encode/Decoding of Aircraft/Airlines/Cities/Airports/Countries
• Flight details
• Seat maps/Requests/Wishes

Course 2 Airline Reservation II

• Advanced Flight Availability
• Change Segment Status
• Non-homogeneous PNRs
• Open Segments
• Option Element
• Passive Segments
• Queue Handling
• PNR Claim
• Waitlist handling
• Profiles
• Split

Course 3 Air Fares and Ticketing

• Fare Disply
• Fare Notes
• Itinerary pricing
• Best buy pricing
• Pricing options
• Create/Delete TST
• Ticketing
• EMDs

Modul 2 (Course 4-5)

Course 4	Car Reservation	20 timer
Course 5	Hotel Reservation	20 timer

Course 4 Car Reservation

• Car location list
• Book and Store
• Car Availability
• Car Sell
• Change and modify
• Car rate and terms
• HELP Pages

Course 5 – Hotel Reservation

• Hotel location list
• Book and Store
• Hotel Availability
• Hotel Sell
• Hotel Features
• Hotel point of reference
• Change and modify
• HELP Pages